Basic
- All ideation functions
- Free Contribution Sites
- Landing pages for multiple contribution sites
- Unlimited contributors
- Two factor authentication
- AI clustering
- Process Control, 2 master Processes with instructions (adjustable)
- Document Management
- Task Management
- Organization Structure Access Control
- Customizable Dashboard & Data Import
- Online books and courses included for unlimited use
- Comprehensive Interactive online tools: PESTLED; Scenario Planning, Commercialization Readiness
- A customized Process based on an existing playbook
- Develop a customized Playbook (option)
- Customize language in the system (natural languages and/or corporate-specific terminology)
- Assessing, Benchmarking and Tracking the Innovation Capabilities and Culture (option)
- Customize “the terminology definitions”
- Customized Login page
- Single Sign On
Subscription period – 3 or 12 months
Number of users – 100
€9K/ Quarter
Premium
- All ideation functions
- Free Contribution Sites
- Landing pages for multiple contribution sites
- Unlimited contributors
- Two factor authentication
- AI clustering
- Process Control, 2 master Processes with instructions (adjustable)
- Document Management
- Task Management
- Organization Structure Access Control
- Customizable Dashboard (no Data Import)
- Online books and courses included for unlimited use
- Comprehensive Interactive online tools: PESTLED; Scenario Planing, Commercialization Readiness
- A customized Process based on an existing playbook
- Develop a customized Playbook (option)
- Customize language in the system (natural languages and/or corporate-specific terminology)
- Assessing, Benchmarking and Tracking the Innovation Capabilities and Culture (option)
- Customize “the terminology definitions”
- Customized Login page
- Single Sign On
Subscription period – 3 or 12 months
Number of users – 1000
€15K/ Quarter
Premium + Playbook
- All ideation functions
- Free Contribution Sites
- Landing pages for multiple contribution sites
- Unlimited contributors
- Two factor authentication
- AI clustering
- Process Control, 2 master Processes with instructions (adjustable)
- Document Management
- Task Management
- Organization Structure Access Control
- Customizable Dashboard & Data Import
- Online books and courses included for unlimited use
- Comprehensive Interactive online tools: PESTLED; Scenario Planing, Commercialization Readiness
- A customized Process based on an existing playbook
- Develop a customized Playbook (option)
- Customize language in the system (natural languages and/or corporate-specific terminology)
- Assessing, Benchmarking and Tracking the Innovation Capabilities and Culture (option)
- Customize “the terminology definitions”
- Customized Login page
- Single Sign On
Subscription period – 24 months
Number of users – 10000
For OFFER
click the button below
Basic
- All ideation functions
- Free Contribution Sites
- Landing pages for multiple contribution sites
- Unlimited contributors
- Two factor authentication
- AI clustering
- Process Control, 2 master Processes with instructions (adjustable)
- Document Management
- Task Management
- Organization Structure Access Control
- Customizable Dashboard & Data Import
- Online books and cources included for unlimited use
- Comprehensive Interactive online tools: PESTLED; Scenario Planning, Commercialization Readiness
- A customized Process based on an existing playbook
- Develop a customized Playbook (option)
- Customize language in the system (natural languages and/or corporate-specific terminology)
- Assessing, Benchmarking and Tracking the Innovation Capabilities and Culture (option)
- Customize “the terminology definitions”
- Customized Login page
- Single Sign On
Subscription period – 3 or 12 months
Number of users – 100
€30K/ Year
Premium
- All ideation functions
- Free Contribution Sites
- Landing pages for multiple contribution sites
- Unlimited contributors
- Two factor authentication
- AI clustering
- Process Control, 2 master Processes with instructions (adjustable)
- Document Management
- Task Management
- Organization Structure Access Control
- Customizable Dashboard & Data Import
- Online books and courses included for unlimited use
- Comprehensive Interactive online tools: PESTLED; Scenario Planning, Commercialization Readiness
- A customized Process based on an existing playbook
- Develop a customized Playbook (option)
- Customize language in the system (natural languages and/or corporate-specific terminology)
- Assessing, Benchmarking and Tracking the Innovation Capabilities and Culture (option)
- Customize “the terminology definitions”
- Customized Login page
- Single Sign On
Subscription period – 3 or 12 months
Number of users – 1000
€50K/ Year
Premium + Playbook
- All ideation functions
- Free Contribution Sites
- Landing pages for multiple contribution sites
- Unlimited contributors
- Two factor authentication
- AI clustering
- Process Control, 2 master Processes with instructions (adjustable)
- Document Management
- Task Management
- Organization Structure Access Control
- Customizable Dashboard & Data Import
- Online books and courses included for unlimited use
- Comprehensive Interactive online tools: PESTLED; Scenario Planning, Commercialization Readiness
- A customized Process based on an existing playbook
- Develop a customized Playbook (option)
- Customize language in the system (natural languages and/or corporate-specific terminology)
- Assessing, Benchmarking and Tracking the Innovation Capabilities and Culture (option)
- Customize “the terminology definitions”
- Customized Login page
- Single Sign On
Subscription period – 24 months
Number of users – 10000
For SPECIAL OFFER
click the button below
At Innovation360, we are committed to delivering reliable, high-performance software solutions that empower businesses worldwide. Our platform, Transformation360, is designed to offer a seamless and intuitive user experience with minimal need for support. However, we recognize that external factors—such as internet stability, email filters, varying levels of digital proficiency among users, firewall settings, browser compatibility, organizational IT policies, IP/content blockers, and other environmental variables—may occasionally necessitate additional support.
To ensure uninterrupted service and address any support needs, we guarantee a 99.9% uptime across all our service plans. Additionally, we offer two customizable Service Level Agreement (SLA) options tailored to meet the unique requirements of your organization.
1. Help Desk Enablement Program
Ideal for companies that prefer to manage support internally or through a contracted team, this program empowers your existing help desk staff to become proficient in supporting Transformation360 users.
What We Offer:
Comprehensive Training: We provide in-depth training sessions to equip your help desk team with the knowledge and skills to handle common support scenarios independently.
Resource Provisioning: Access to a library of support materials, including FAQs, troubleshooting guides, and scenario-based solutions for both existing and emerging issues.
Ongoing Collaboration: Our experts collaborate with your team to develop new support scenarios and stay updated on platform enhancements, ensuring your help desk is always prepared.
Your Responsibilities:
Primary Support: Your help desk team will serve as the first point of contact for end-users, managing inquiries and troubleshooting without direct intervention from our support team.
Continuous Learning: Engage in ongoing training and knowledge updates provided by us to handle new features or issues effectively.
Pricing Factors:
Response Time Expectations: Agreed-upon initial response times for your help desk to address user inquiries.
Resolution Time Averages: Typical timeframes for resolving standard support issues.
Training Scope and Frequency: The number and frequency of training sessions required to keep your team proficient.
By choosing the Help Desk Enablement Program, you maintain control over the support experience while benefiting from our expertise to enhance your team’s capabilities.
2. Dedicated Transformation360 Support Team
For organizations seeking a fully managed support solution, our Dedicated Support Team offers expert assistance tailored to your specific needs.
What We Offer:
Full-Service Support: Our team handles all aspects of user support, from initial inquiries to issue resolution and escalations.
Multilingual Support: Support is available in multiple languages to accommodate your global user base.
24/7 Availability: Our support services align with your operational hours across different time zones, ensuring assistance is always available when needed.
Customized Service Levels: We offer tailored response and resolution times, adhering to agreed-upon service levels that meet your organizational requirements.
Proactive Monitoring: Continuous system monitoring allows us to identify and address potential issues before they impact your users.
Pricing Factors:
Number of Users: Pricing scales based on the size of your user base, ensuring cost-effectiveness.
Language Coverage: Support availability in the specific languages required by your organization.
Time Zone Alignment: Support hours synchronized with your global operations to provide seamless assistance.
Service Level Commitments: Customized agreements on response and resolution times to match your expectations.
By opting for our Dedicated Transformation360 Support Team, you provide your users with consistent, expert assistance without the need to allocate internal resources to support operations.